<p><strong>From:</strong> keith.henderson@engie.com [mailto:keith.henderson@engie.com]<br /><strong>Sent:</strong> 11 April 2017 14:04<br /><strong>To:</strong> Louise Adamson<br /><strong>Cc:</strong> John Feagan; Joanne Box (GDC); patricia.conran@engie.com<br /><strong>Subject:</strong> RE: Q4552 - 5 London Wall</p><p>Hi Louise,</p><p>I have explained to John verbally that I will not be raising a PO for this.</p><p>This visit was a site visit to quote for the works to repair pipes which had been split but had already been isolated by the City of London&rsquo;s own FM team, Mitie. It was not a call out to carry out an emergency repair.</p><p>Your sub-contract plumbers turned some handles to tighten up some isolations, and then failed to procure the materials in good time in order to carry out the works they had quoted for.&nbsp; I subsequently had to seek an alternative contractor to carry out the works.</p><p>Regards,</p><p>Keith</p><p>&nbsp;</p><p><strong>Keith Henderson</strong></p><p>Senior Project Manager (Crossrail)</p><p>Cities and Communities</p><p>UK &amp; Ireland</p><p><a href="mailto:John.smith@engie.com">keith.henderson@engie.com</a></p><p>Mob. +44 (0) 7855 961 400</p><p>&nbsp;</p>