<table border="0" cellpadding="0"><tbody><tr><td><p>Hello,<br /><br />A new request has been assigned to you.</p></td></tr><tr><td><p><strong>Important Message: Please ensure that you either update TOPdesk directly or contact the Helpdesk promptly with any progress updates on the raised event below</strong></p></td></tr><tr><td><p><strong>Request number</strong></p></td><td><p>R18 21609</p></td></tr><tr><td><p><strong>Site</strong></p></td><td><p>National Grid<br />Site: Substation - Waltham Cross 400 kV Substation<br />Stubbins Hall Lane<br />Waltham Abbey<br />EN9 2EG<br />Location:<br />Room Number:</p></td></tr><tr><td><p><strong>Caller</strong></p></td><td><p>Paul Forrester<br /><a href="mailto:Paul.Forrester@nationalgrid.com">Paul.Forrester@nationalgrid.com</a><br />07780225452</p></td></tr><tr><td>&nbsp;</td><td>&nbsp;</td></tr><tr><td><p><strong>Request date</strong></p></td><td><p>22-02-2018 14:47</p></td></tr><tr><td><p><strong>Priority</strong></p></td><td><p>P5</p></td></tr><tr><td><p><strong>Duration</strong></p></td><td><p>Complete Within 20 Days</p></td></tr><tr><td><p><strong>Target date</strong></p></td><td><p>22-03-2018 14:47</p></td></tr><tr><td><p><strong>Category</strong></p></td><td><p>Fabric - Damaged Flooring</p></td></tr><tr><td><p><strong>Request</strong></p></td><td><p>22-02-2018 14:48 Kathryn Eagling:<br />Substation - Waltham Cross 400 kV Substation<br /><br />Please attend to the main upstairs floor tiles as several are lifting and require securing down.<br /><br />Please contact Paul Forrester on 07780225452<br /><br />Thank you</p></td></tr></tbody></table>